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Terminal Illness Benefit claim


The insured life must be suffering from a disease which in the opinion of an appropriate consultant, and supported by Momentum's Medical Officer, is likely to lead to death within 12 months from the date of notification.

This special feature is available free of charge and gives policyholders the right to claim the full benefit amount of the Death Benefit and/or Critical Illness Benefit if the insured life becomes terminally ill.

If a valid claim is admitted, the claim amount will be paid to the following people in the following order:

  • The cessionary (if any).
  • The policyholder, if different to the life insured.

Terminal Illness Benefit claim requirements

  • The Terminal Illness Claim Form completed by the treating specialist
  • The POPIA Consent Form completed and signed by the policyholder or duly authorised representative of the policyholder.
  • A copy of the life insured’s identity document.
  • Proof of banking details, in the name of the claimant (natural person or legal entity), not older than three months on a bank letterhead or that has a bank stamp on it.
  • Copies of all the relevant diagnostic tests or reports.

And the following additional requirements:

If the claimant is a cessionary

  • A copy of the authorised representative’s identity document.
  • A written instruction from the cessionary confirming the bank account to use for the claim payment as well as proof thereof not older than three months on a bank letterhead or that has a bank stamp on it

If the policyholder (claimant) is a trust

  • A copy of each trustee’s identity document.
  • A copy of the letter of authority issued by the Master of the High Court.
  • A copy of the trust deed and resolution.

If the policyholder (claimant) is a company

  • A copy of the authorised representative’s identity document.
  • A copy of the CK1 documents and resolution.

We may require additional information for medical requirements and legal entities.

Contact details to submit a Terminal Illness Benefit claim


lumpsumclaims@momentum.co.za

Fax: +27 12 675 3947

Types of Life Insurance claims

Funeral Benefit
claim

Lump sum Disability and
Impairment Benefit claim

Critical Illness Benefit
claim

Income Protection
claim

Retirement
annuity claim

Contact Life Insurance

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Business hours are Monday to Friday from 08:00 to 19:00. Closed on weekends and public holidays.

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