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Young women's specialist sitting in an office working on her laptop, smiling while consulting with a patient online through Momentum’s Hello Doctor. Young women's specialist sitting in an office working on her laptop, smiling while consulting with a patient online through Momentum’s Hello Doctor.

Hello Doctor+

Do I really need to see a doctor?

That’s a question we’ve all asked ourselves at some point. With Hello Doctor+, you don’t have to wonder. Get professional medical guidance from a qualified doctor anytime, anywhere, right from your phone.

Momentum Medical Scheme members enjoy free access to Hello Doctor+, giving you peace of mind with 24/7 medical advice. Whether it’s a minor concern or guidance on your symptoms, a doctor is just a tap away.

Available on your mobile phone

Get free medical aid advice from qualified doctors.

How do I access Hello Doctor+?

Step 1

Open the Momentum App on your phone.

Step 2

Tap the Hello Doctor icon on your home screen.

Step 3

Request a callback and a doctor will phone you directly.

With Hello Doctor+ you can quickly determine if you need to see a doctor in person, saving you time and unnecessary worry.

Infographic showing Hello Doctor telehealth services available on mobile phones, including 24/7 doctor access via chat, video, or call, plus virtual telehealth consultations with free consultation options for members and health education support.

Telehealth Consultations

Aerial view of a person jogging along a paved path beside clear water and a small wooden dock on a sunny day.

Exclusive free consultations for members:

Evolve Option: 2 free telehealth consultations per year.

Ingwe Option: 3 free telehealth consultations per year.

Members on all options can also pay for telehealth consultations via:

  • HealthSaver+ funds.
  • Medical savings account.
  • Credit or debit card (via the Momentum App).

Close-up of a female medical professional wearing a stethoscope and white coat, writing notes at a desk in front of an open laptop.

For more comprehensive care, you can book a paid telehealth consultation for just R292 per session. These consultations allow doctors to:

  • Diagnose and treat certain conditions.
  • Electronically prescribe scheduled medications.
  • Send acute medicine prescriptions to your pharmacy of choice.

Why Choose Hello Doctor+

Convenience

Speak to a doctor without leaving your home.

Accessibility

Available 24/7 for free medical advice.

Affordability

Optional telehealth consultations at a low cost.

Safety

Your medical information is confidential and secure.


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Momentum Medical Scheme members may choose to make use of additional products available from Momentum Group Limited and its subsidiaries as well as Momentum Multiply (herein collectively referred to as Momentum). Momentum is not a medical scheme and is a separate entity to Momentum Medical Scheme. Momentum products are not medical scheme benefits. You may be a member of Momentum Medical Scheme without taking any of the products offered by Momentum.

*The Hello Doctor advice service is free to clients. There is an additional paid for service that offers more than just free advice over the phone, where the doctors can diagnose and treat certain conditions and electronically prescribe certain schedule medications. This is deemed a virtual telehealth consultation and is charged at R292 per consultation and payable by the client using available medical scheme benefits or HealthSaver funds, credit or debit card.

FundsAtWork members get Hello Doctor for free

Members of the FundsAtWork Umbrella Fund get free* expert health advice from a qualified medical doctor on their phone with Hello Doctor. The fund is a comprehensive solution with value-added benefits for employees on their journey to retirement.

Want to know more?

For more information relating to the below, please view the brochure and navigate to the relevant section.

Want a quote?

You'll get a quote reflecting the medical aid contribution at the end of the process.

Need advice?

An accredited healthcare consultant will call you to discuss our medical aid options and benefits.

Contact Momentum Medical Scheme



Join an online help session.



Business hours are Monday to Friday from 08:00 to 17:00. Saturdays from 08:00 to 16:00.
Closed on Sundays and public holidays.


Available 24 hours a day, 7 days a week, 365 days a year.


Available 24 hours a day, 7 days a week, 365 days a year.



Available 24 hours a day, 7 days a week, 365 days a year.

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