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Award-winning
solutions


We pride ourselves in developing innovative products and giving excellent service in the financial services industry. We’re continually looking for better ways to help our clients on their journey to success.

We’ve received prestigious industry awards for our continued commitment to delivering leading advice, products and services to our clients, their families and businesses.

2019

Raging Bull Awards logo

Raging Bull Awards

Top performance in 3 categories
Momentum Investments

Every year, the Raging Bull Awards give recognition to the best funds and managers.

Momentum’s International Balanced Feeder Fund and Momentum Global Investment Management team were awarded Best (South Africa-domiciled) Global Multi-Asset High Equity Fund. The award celebrates top performance on the basis of risk-adjusted returns by a domestic collective investment scheme.

Also in the risk-adjusted category, the Momentum Enhanced Yield Fund was named Best South African Interest-Bearing Short-Term Fund.

The Momentum Financials Fund was awarded the Best South African Equity Financial Fund – the top-performing domestic collective investment scheme.

PMR.africa Golden Arrow logo

PMR.africa Golden Arrow Award

Favourable rating – Annual survey
of medical scheme administrators
Momentum Health Solutions

Momentum Health Solutions was awarded the prestigious Golden Arrow Award at the PMR.Africa Business Excellence Awards on 11 February 2019.

On an annual basis PMR.Africa asks respondents from large and smaller businesses to rate their experience in the category of Medical Scheme Administrators. The survey is very in-depth and involves ratings across 37 different criteria.

Momentum Health Solutions scored very favourably in all categories and received an overall rating of 8.15 out of 10.

2018

Loerie Awards logo

Silver Loerie Award – Service Design

Momentum Smart Underwriting

Momentum’s Smart Underwriting solution won a Silver Loerie Award in the Service Design category. The Service Design category was introduced in 2015 to recognise brands that engage their customers in an innovative way.

Smart underwriting is Momentum Corporate’s third “smart” innovation, set to reinvent the underwriting experience by allowing customers to engage with the insurer through everyday channels on a real-time basis; using a combination of SMSs, emails and a user-friendly website.

Ask Afrika Da Vinci Awards logo

Ask Afrika Da Vinci Awards

Top accolade
Momentum Metropolitan Holdings Limited

Leading companies enter the awards by detailing how they used research results to create cutting-edge solutions in their industry. An independent panel of nine esteemed judges evaluates the submissions.

Ask Afrika conducted fieldwork for Momentum Metropolitan Holdings Limited focussed on employee productivity between 2016 and 2017. The results were analysed and used to produce the Presenteeism Report in 2018. The research allows for companies to tell what proportion of employees are distracted at work, and the time that employers lose. It provides an opportunity for employers to help employees improve their personal situation which includes health and finances.

“This is for the greater good of all – the employees’ benefit, the employers’ benefit and ultimately the economic benefits,” said Elaine Wright, client engagement manager at Momentum Metropolitan Holdings Limited.

The winner was presented with a sculpture, Voëlvry, created specifically for the awards by renowned artist Anton Smit.

South African Customer Satisfaction Index (SAcsi) logo

SAcsi Benchmark for Life Insurance

Customer satisfaction
Metropolitan

According to the South African Customer Satisfaction Index (SAcsi) for life insurance, conducted by Consulta, South African life insurance customers are the most satisfied with Metropolitan.

The satisfaction score is based on brands exceeding or falling short of customer expectations and assessing how well a brand is measured against respondents’ perception of the ideal life insurer. The index also includes, among other measures, a Customer Expectations Index, a Perceived Quality Index and a Perceived Value Index. According to the findings, Metropolitan’s customers are still the most satisfied with the group’s service.

Ask Afrika Orange Index Awards logo

Ask Afrika Orange Index Awards

Service excellence
Metropolitan Long-term Insurance

South Africans have voted Metropolitan as their country’s top long-term insurer for service excellence. This year, the country’s broadest service benchmark measured 167 companies across 29 industries, with over 12,000 interviews conducted amongst randomly selected consumers.

“We are incredibly proud of this accolade, which follows hot on the heels of us receiving the highest rating in the South African Customer Satisfaction Index for life insurance companies – for the third year in a row,” says Metropolitan Retail CEO, Peter Tshiguvho. “Clearly, we must be doing something right, but we believe we still have room for improvement.


2017

Loerie Awards logo

Gold Loerie Award

Service Design
Momentum Corporate Smart Exit

Momentum’s Smart Exit solution, developed together with Accenture, won the Gold Award in the Service Design category.

Smart Exit is the first online process of its kind. It guides Momentum’s retirement fund members to make better financial decisions. Smart Exit saves members’ time and enhances their financial situation by reducing the temptation of taking their retirement savings as a lump sum and spending it, instead of preserving it for when they retire, when they change employers.

Batseta Imbasa Yegolide Awards logo

Batseta Imbasa Yegolide Awards

Financial control: Managing current expenditure
Momentum’s FundsAtWork Umbrella Funds

Momentum’s FundsAtWork Umbrella Funds won the Imbasa Yegolide Awards Fund Challenge in the category “Financial control: Managing current expenditure”, with Motheo Financial Dialogues.

The Motheo Financial Dialogues is a financial literacy learning programme that gives 400 000 FundsAtWork members, together with the rest of South Africa, a solid financial wellness foundation.

Katherine Barker, Head of Momentum Metropolitan FundsAtWork, says, “Quality consumer financial education has a big role to play in closing the retirement and insurance gaps. However, many retirement fund members are intimidated and shy away from the technical financial jargon that clutters our complex industry.

This is why Momentum Metropolitan developed Motheo Financial Dialogues. Motheo is a Sesotho/Setswana name that means “foundation”. The programme strives to demystify financial planning and enable members to create a solid foundation for their financial wellness journey.”

Financial Intermediaries Association (FIA) logo.

FIA Award

Product Supplier of the Year
Momentum Health

Momentum Health took first place in the Product Supplier of the Year – Healthcare category, at the 2017 Financial Intermediaries Association (FIA) awards ceremony.

This year was memorable for Momentum Metropolitan as they were also nominated in four out of the ten categories for: Short Term Insurer of the Year – Personal Lines, Long Term Insurer of the Year – Risk, Product Supplier of the Year – Employee Benefits and Product Supplier of the Year – Healthcare.

Commenting on Momentum’s win, Damian McHugh, head of marketing for Momentum Health said, “We are very pleased to have been recognised by the financial advisers who are the engine of the industry. At Momentum Metropolitan, we recognise the integral role that advice plays in the financial wellness of our clients. This accolade confirms that we are making strides in our client-centric strategy and we will continue to strive for excellence and innovation in our engagement with our stakeholders.”

South African Customer Satisfaction Index (SAcsi) logo

SAcsi Benchmark for Life Insurance

Customer satisfaction
Metropolitan

South African life insurance customers are the most satisfied with Metropolitan.

Now in its fifth year, the SAcsi Benchmark for Life Insurance offers impartial insights into the South African life insurance industry by blending a Customer Expectations Index, Perceived Quality Index and a Perceived Value Index to achieve an overall result out of 100.

South Africa’s top six insurers are included in the industry index: Metropolitan, Discovery, Old Mutual, Liberty, Momentum and Sanlam. The sample included 2 460 customers who were randomly selected for inclusion in the 2016 survey.

Metropolitan’s score of 82.6 places it well above the industry average of 79. The company has consistently improved its score over the past three years, having climbed from 81.4 in 2015 and 74 in 2014.

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