Site url: https://www.momentum.co.za/momentum/personal/products/medical-aid/make-the-most-of-your-benefits
Pagecontext: org.apache.jasper.runtime.PageContextImpl@683e045a
NameValue
param.sharing.scope.{http://www.ibm.com/xmlns/prod/datatype/content}ibm.portal.sharing.scope.page
param.sharing.scope.{http://www.ibm.com/xmlns/prod/datatype/content/resource-collections}ibm.portal.sharing.scope.page
param.sharing.scope.{http://www.ibm.com/xmlns/prod/websphere/portal/v8.0/portal-contextual-portal}ibm.portal.sharing.scope.page
wcm.template.oidZ6_48GC1K80O0FH90QS83FHN530K6
flush.cache?01102021
param.sharing.scope.{http://www.ibm.com/xmlns/prod/websphere/portal/publicparams}path-infoibm.portal.sharing.scope.page
breadcrumb.enabledtrue
hero.imagehttps://retail.momentum.co.za/images/stock/healthcare-landing-21.jpg
param.template.pageZ6_48GC1K80O0FH90QS83FHN530K6
page.keywordsAffordable medical aid, Medical aid plans, Medical aid quotes, Medical aid South Africa, Medical aid, Student medical aid, Healthcare, Medical scheme, Cheap medical aid, momentum medical aid
param.sharing.scope.{http://www.ibm.com/xmlns/prod/websphere/portal/v7.0/portal-contextual-portal}ibm.portal.sharing.scope.page
hide.childrentrue
dynamic.sitemaptrue
param.sharing.scope.{http://ibm.connections.com/portlet}ibm.portal.sharing.scope.page
label.namepersonal
sitecontext:personal
ibm.template.oidZ6_48GC1K80O0FH90QS83FHN530K6
webchat.activetrue
menu.dividertrue
menu

7 ways to make the most of your benefits

Practical tips and advice on how to maximise your health benefits and minimise unforeseen out-of-pocket expenses.

1. Use the preventative screening tests

Make use of the preventative screening tests on the Health Platform Benefit to help prevent the development of conditions that could involve costly treatment. For example, taking your children for an annual flu vaccine can prevent them from getting flu, thus decreasing the chances of repeat infections that may require additional consultations and medication.

2. Use network pharmacies

Make use of the Scheme's pharmacy network, as they are contracted with the Scheme and won’t ask for additional administration or dispensing fees on medication.

3. Choose generic over original medication

Ask your doctor or pharmacist to prescribe or dispense generic medication where possible.

4. Compare provider rates

Speak to your doctor to check if you can negotiate the rates charged in line with what your medical aid option covers.

If you’re on the Ingwe Option, make sure you use healthcare providers on the network to ensure that the provider charges according to the rates covered on your option.

If you’re admitted to a hospital, make use of Associated specialists to get peace of mind that the specialist will charge at the rate covered on your medical aid option.

Log in to momentum.co.za to view the providers in your area. You are also welcome to contact our call centre via the web chat facility on momentummedicalscheme.co.za, email us at [email protected], send us a WhatsApp message on 0860 117 859 or call us on 0860 117 859.

Save with Provider Choice

5. Get a quote from the doctor

Ask for quotes from providers, such as dentists, before undergoing high-cost treatments. Sometimes providers offer payment arrangements.

Remember to contact us to request pre-authorisation before undergoing procedures in hospital or day hospital. In doing so, you will be able to find out whether there will be any upfront co-payments and potential shortfalls in claims reimbursement.

6. Register your chronic condition

If you are diagnosed with a chronic condition, contact us to see whether it will be covered from the Chronic Benefit on your option. It is important to register the condition on our health management programme, for your claims to be reimbursed from this benefit and not be paid from your savings, or as an out-of-pocket expense.

7. Know HealthReturns+

Through Momentum's HealthReturns+ programme, Momentum Medical Scheme members on all options, except Ingwe, can increase their level of savings without having to pay more. You can supplement your day-to-day cover, as well as pay for medical expenses not covered on your option.

+ You may choose to make use of additional products available from Momentum Metropolitan Holdings Limited (Momentum), to seamlessly enhance your medical aid. Momentum is not a medical scheme and is a separate entity to Momentum Medical Scheme. The complementary products are not medical scheme benefits. You may be a member of Momentum Medical Scheme without taking any of the complementary products.

Medical aid benefits

Health Platform
Benefit

In-hospital
Benefit

Day-to-day
Benefit

Chronic
Benefit

Hello
Doctor

Learn more about medical aid

How to submit
a claim

How to get
pre-authorisation

Frequently asked
questions

Download the
Momentum App

Contact Momentum Medical Scheme

Client service, claims and authorisations



Click here to contact us via WhatsApp.
Join an online help session.



Business hours are Monday to Friday from 08:00 to 17:00. Saturday and public holidays from 08:00 to 16:00. Closed on Sundays.

For local emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

For international emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

Momentum Medical Scheme Ethics and Fraud line




Available 24 hours a day, 7 days a week, 365 days a year.

We and our selected partners use cookies to enhance and personalise your experience on our website.Please see our cookie policy for more information.

To enhance your user experience on our site, learn more about our supported browsers

Your browser's cookies are disabled. Enable cookies to ensure our website functions correctly. View our Privacy Notice.

Tell us more!

We're always looking for ways to improve your online experience. Please take a moment to complete the
2-minute questionnaire.