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Young women's specialist sitting in an office working on her laptop, smiling while consulting with a patient online through Momentum’s Hello Doctor.

Hello Doctor+

Hello Doctor+ is your on-call doctor when you need it. You get free* access to qualified doctors right from your mobile device, anytime, in various languages, anywhere in South Africa.

Help and advice from real doctors

All conversations and texts with the doctors are completely private and confidential.

Request a call and a doctor will call you back.

Send a text and a doctor will reply.

Get daily tips from a doctor to stay healthy.

+ You may choose to make use of additional products available from Momentum Metropolitan Holdings Limited (Momentum), to seamlessly enhance your medical aid. Momentum is not a medical scheme and is a separate entity to Momentum Medical Scheme. The complementary products are not medical scheme benefits. You may be a member of Momentum Medical Scheme without taking any of the complementary products.

*The Hello Doctor advice service is free to clients. There is an additional paid for service that offers more than just free advice over the phone, where the doctors can diagnose and treat certain conditions and electronically prescribe certain schedule medications. This is deemed a virtual telehealth consultation and charged at R265 per consultation and payable by the client using available medical scheme benefits or HealthSaver funds, credit or debit card.

FOR BUSINESS

FundsAtWork members get Hello Doctor for free

Members of the FundsAtWork Umbrella Fund get free* expert health advice from a qualified medical doctor on their phone with Hello Doctor. The fund is a comprehensive solution with value-added benefits for employees on their journey to retirement.

Want to know more?

For more information relating to the below, please view the brochure and navigate to the relevant section.

Want a quote?

You'll get a quote reflecting the medical aid contribution at the end of the process.

Need advice?

An accredited healthcare consultant will call you to discuss our medical aid options and benefits.

Contact Momentum Medical Scheme

Client service, claims and authorisations



Click here to contact us via WhatsApp.
Join an online help session.



Business hours are Monday to Friday from 08:00 to 17:00. Saturday and public holidays from 08:00 to 16:00. Closed on Sundays.

For local emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

For international emergencies



Available 24 hours a day, 7 days a week, 365 days a year.

Momentum Medical Scheme Ethics and Fraud line




Available 24 hours a day, 7 days a week, 365 days a year.

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