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Young women's specialist sitting in an office working on her laptop, smiling while consulting with a patient online through Momentum’s Hello Doctor.

Hello Doctor+

Hello Doctor+ is your on-call doctor when you need it. You get free access to qualified doctors right from your mobile device, anytime, in various languages, anywhere in South Africa.

  • Available to Momentum Medical Scheme and Health4Me members.
  • Effortlessly request a call back or send a text from the Momentum App.
  • A doctor will call you back within an hour to give you medical advice over the phone.
  • Or simply dial *120*1019# and follow the prompts through any cell phone.

Help and advice from real doctors

All conversations and texts with the doctors are completely private and confidential.

Request a call and a doctor will call you back within an hour.

Send a text and a doctor will reply within an hour.

Get daily tips from a doctor to stay healthy.

+ You may choose to make use of additional products available from Momentum Metropolitan Holdings Limited (Momentum), to seamlessly enhance your medical aid. Momentum is not a medical scheme and is a separate entity to Momentum Medical Scheme. The complementary products are not medical scheme benefits. You may be a member of Momentum Medical Scheme without taking any of the complementary products.


FundsAtWork members get Hello Doctor for free

Members of the FundsAtWork Umbrella Fund get free expert health advice from a qualified medical doctor on their phone with Hello Doctor The fund is a comprehensive solution with value-added benefits for employees on their journey to retirement.

Want to know more?

For more information relating to the below, please view the brochure and navigate to the relevant section.

Want a quote?

You'll get a quote reflecting the medical aid contribution at the end of the process.

Need advice?

An accredited healthcare consultant will call you to discuss our medical aid options and benefits.

Contact Momentum Medical Scheme

Client service, claims and authorisations

Click here to contact us via WhatsApp.
Join an online help session.

Business hours are Monday to Friday from 08:00 to 17:00. Saturday and public holidays from 08:00 to 16:00. Closed on Sundays.

For local emergencies

Available 24 hours a day, 7 days a week, 365 days a year.

For international emergencies

Available 24 hours a day, 7 days a week, 365 days a year.

Momentum Medical Scheme Ethics and Fraud line

Available 24 hours a day, 7 days a week, 365 days a year.

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