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Momentum Assist

When you take out Car and Home Insurance with us, Momentum Assist is available to help you out of an emergency.

  • Free and reliable service.
  • Available to you 24/7, 365 days a year.
  • Includes road, home, medical, and legal assistance.

How we assist you

Roadside assistance

Our Momentum service centres and providers are always geared up and ready to help you. We’re here for you when, but not limited to:

A close-up of a red car being towed away.
  • Your car breaks down.
  • You get a flat tyre.
  • You run out of fuel.
  • You accidentally lock your keys inside your car.
  • Your car’s battery dies or needs a jump-start.

Home assistance

Home emergencies happen suddenly and when you least expect it. The last thing you need is to spend time looking for someone to help. Momentum Assist will be there in a flash when you need help with:

Lady wearing blue jeans and a grey t-shirt putting a red and black cable in a wall.
  • A plumber for things like burst pipes, blocked drains, or a geyser overflowing.
  • An emergency locksmith.
  • An electrician for various power-related failures.
  • Tree felling in an emergency.
  • A security guard when there’s damage to your property’s boundary walls or fences, which exposes your property to risks.

Medical and trauma assistance

We offer medical, trauma, and HIV assistance, as well as 24-hour telephonic advice and information from medical professionals. We give you access to:

Close up of two people's hands. They are holding each other's hands and comforting each other.
  • A 24-Hour hotline for guidance through a medical emergency, general advice, and information for all your medical questions.
  • Emergency medical response and transport to nearest medical facility.
  • Trauma assistance and support for a variety of distressing or harmful experiences.
  • Telephonic HIV support and counselling.
  • Access to face-to-face HIV counselling.
  • Guaranteed, rapid response HIV trauma guidance and assistance - with immediate access to Anti-Retroviral Treatment.

Legal assistance

When facing a legal matter you might not know where to start or what to do. It helps to seek advice first, and we’re here to help you get the ball rolling. So when you call us, we'll provide you with:

A young female lawyer reading a legal document with a pair of reading glasses, gavel and justice scales on the table in front of her.
  • Access to 24-hour telephonic legal assistance.
  • Telephonic consultations of up to 60 minutes.
  • Standard legal documentation for any law issues such as criminal law, family law, insurance law, and more.

For detailed information about the types of assistance we offer, download our brochure below.

We’re a phone call away



In emergencies, Momentum Assist is available all day, every day, even on public holidays.

Momentum Assist is available with these products

Car
Insurance

Building
Insurance

Home Contents
Insurance

Personal Belongings
Insurance

Contact Car and Home Insurance

Roadside and emergency services




Available 24 hours a day, 7 days a week, 365 days a year.

Sales, client services and claims





Business hours are Monday to Friday from 08:00 to 18:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.

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