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page.keywordsCar insurance, Car insurance quotes, Home contents insurance, Boat insurance, Building insurance, Personal belongings insurance

How to submit a car and home insurance claim

To submit or follow up on a claim, or if you need to provide us with additional documentation required to process your claim, contact us in any of the following ways.

Our business hours are Monday to Friday from 08:00 to 17:00, and from 08:00 to 13:00 on Saturdays. We’re closed on Sundays and public holidays. Our roadside and home emergency service, Momentum Assist, is open 24/7/365.

Claim types

Car insurance claim

Whether your car was stolen, hijacked, broken into while you were away, or damaged in an accident, we’re here to help guide you through the claims process. We like to make sure our clients get the best experience which is why our claims experts will handle the claim from the get-go, and answer all your questions and concerns.

Building insurance claim

Our expert and friendly claims advisers will assist you every step of the way for when you have a burst geyser claim or any claim relating to the structure of your building and outbuilding.

Home contents and personal belongings insurance claim

We know how valuable your personal belongings and items in your home are to you; that’s why we’re here for you every step of your way when you have to claim for stolen or damaged items that you carry or are in your home.

Sasria claim

Sasria is a state-owned company that provides cover against special risks like civil commotion, public disorder, strikes, riots, and terrorism. So if your car, building, home contents, personal belongings, or watercraft is damaged due to the above, you can claim from Sasria, through us.

Learn more about Momentum Insure

Car and home insurance
legal and compliance

Insurance solutions for you and your business

Contact Momentum Insure

Roadside and emergency services

Available 24 hours a day, 7 days a week, 365 days a year.

Sales and client services

Business hours are Monday to Friday from 08:00 to 18:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.


Business hours are Monday to Friday from 08:00 to 17:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.

Insurance ethics and fraud report line

Available 24 hours a day, 7 days a week, 365 days a year.

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