Funeral Benefit
claim
If a valid death claim is admitted, the claim amount will be paid to the following people in the following order:
- The beneficiaries for proceeds (if any).
- The policyholder, if different to the life insured.
- The deceased estate, if the life insured and policyholder is the same person.
Funeral Benefit claim requirements
- A copy of the death certificate (BI-5).
- A copy of the deceased’s identity document or birth certificate (if younger than 18 years).
- A copy of the Notification of Death (DHA-1663) Form obtainable from the doctor who declared the death.
- The Funeral Claim Form completed and signed by the claimant or duly authorised representative of the claimant.
- If death is due to unnatural causes, the Unnatural Death Claim Form is also required and must be completed by the Investigating Police Officer.
- The POPIA Consent Form completed and signed by the claimant or duly authorised representative of the claimant.
- Proof of banking details, in the name of the claimant (natural person, minor, cessionary, deceased estate, legal entity), not older than three months on a bank letterhead or that has a bank stamp on it.
And the following additional requirements:
We may require additional information for medical requirements and legal entities.