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A family of 7 sitting in the boot of their SUV awaiting help from the responder as they used the Safety Alert feature that is free of charge for Momentum Insure policyholders.

Momentum Safety Alert

When it comes to safety, your main concern isn’t always yourself. That’s why we don’t just cover the things you love, we cover the people you love too. We’ve enhanced our Momentum Safety Alert feature on the Momentum App, which sends immediate help at the touch of a button.

  • Momentum Insure policyholders plus an additional nominee can make use of the feature, at no extra cost.
  • Unlimited access to 1 800 armed responders 24/7/365 days a year.
  • Real-time and interactive map to track the responding vehicle’s movement.

What our clients say

Inverted commas icon.

“Momentum Safety Alert partners were professional, empathetic and as a female, travelling alone, they were lifesavers on that night.”


Learn more

Safety Alert sends immediate help to you and your loved ones

Click on this video for a step-by-step guide on how the Safety Alert panic button works.

A man in the driver's seat in his car, accessing Momentum  Insure's Safety Alert on his phone in a step-by-step video of how it works.
Image of the Safety Alert icon. A yellow circle with the Momentum m placed in a white badge in the centre of the circle.

Access Safety Alert at the touch of a button

To initiate, simply press the Safety Alert button for 2 seconds. A control centre agent will answer your call and send help to you.

Download the Momentum App from the Huawei AppGallery today.

Cell phone showing a map with pinned location where panic button was activated with a Safety Alert icon moving on the map to let the person know help is coming.

Help is on the way

Interactive map to track the responding vehicle’s movement.
We’ll send the security company’s details to your mobile device.
Send you the responding vehicle’s details eg registration number.
Confirm the responding vehicle’s estimated time of arrival.
Our communication with you doesn’t stop until your alert has been resolved.

Cell phone showing a map. The red pin on the map indicates where the person in distress is situated.

Over 1 800 armed responders waiting for your call

Safety Alert has a network of armed responders registered in South Africa for immediate assistance at the touch of a button.

The Safety Alert panic button feature is exclusive to all car and home insurance policyholders with Momentum Insure, and one other nominated user, at no extra cost.

Cell phone screen opened on the Momentum App showing details of the Car and Home Insurance premium and the new feature, Safety Alert.

Activating Safety Alert is easy

Ensure you are a car and home insurance policyholder with Momentum Insure.
Download the Momentum App from the Apple App Store, Google Play store or the Huawei App Gallery.
Confirm your personal details, like your name and telephone number, to complete your set up.

Learn more about Momentum Insure

Insurance solutions for you and your business

Contact Momentum Insure

Roadside and emergency services

Available 24 hours a day, 7 days a week, 365 days a year.

Sales and client services

Business hours are Monday to Friday from 08:00 to 18:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.


Business hours are Monday to Friday from 08:00 to 17:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.

Insurance ethics and fraud report line

Available 24 hours a day, 7 days a week, 365 days a year.

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