Partnership provides a hotline to doctors, 24/7/365, anywhere, on any device, for free.

Momentum Metropolitan have committed additional resources to help government in curbing the spread of COVID-19. This follows recent financial committments to support the Health Department and South Africans in mitigating the spread of COVID-19.

The support is in the form of Hello Doctor, Momentum’s telehealth capability that provides access for its clients to doctors anytime (24/7/365), on any phone, in all official languages. This service is available to all South Africans at no charge.

Damian McHugh, Health Executive at Momentum Health Solutions says, “This is the time for businesses to show their solidarity and ability to come together with Government in providing more health to more South Africans for less, especially at a time when the country needs it the most.”

Without the need for airtime or data, the service gives South Africans access to a risk assessment tool, which triggers a call back from a doctor if need be, who responds personally with telephonic advice. No call will go unaswered. This not only allows citizens access to quality advice when they need it but also prevents the sick and potentially affected South Africans from transmitting the virus in health facilities around the country. Furthermore, it allows practitioners, who may be infected, to remain in the health system and assist patients from a safe distance at a time when they are needed the most.

Any South African can access the service by simply dialing *120*394# on their mobile phone and following the menus. The doctor will call back and provide the right advice required, based on the given symptoms and conditions, at no cost.

McHugh further expresses, “We cannot afford the skills of our health practitioners to be lost during this critical time in our country. This partnership will help South Africans to access healthcare professionals during self isolation, when they are asked to stay at home and during the lockdown.”

Our country requires businesses to partner with government to limit the effect of this pandemic in South Africa. Our President and health ministry have announced many initiatives to assist South Africa and we all need to come together to limit the devasting affects we are seeing in the rest of the world.

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