Legal and Compliance
We promote the access of information to ensure all citizens’ rights are protected, as required by the constitution of South Africa.
Download our manuals
It’s important to familiarise yourself with our Legal and Compliance manuals below to make sure you’re aware of how we manage our business.
Easily accessible information
According to the constitution of the Republic of South Africa, all citizens have the right to access information held by the State or any other person, which are required to protect any of their rights.
Conflict of interest policy
This policy ensures that Financial Service
Providers (FSP) place clients with appropriate
product providers who can give them the best
products that match their needs.
Complaints management process
We value your feedback and that’s why we make sure our complaints procedures are easily accessible.