Information you need to give us
To make sure that you receive pre-authorisation as quickly as possible, please have the following information on hand:
- Your membership number.
- The name and details of the patient.
- The reason for hospital admission, procedure, or specialised scan.
- The procedure code (CPT, diagnosis code (ICD-10), and tariff code.
- Date of admission.
- The contact details and practice number of the referring GP.
- The contact details and practice number of the specialist.
- The name and practice number of the hospital or day clinic.
What to do next
Once you have the pre-authorisation details, please give the authorisation number to your service provider to make sure your medical expenses are covered by these benefits.