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A little girl looking through the window of the passenger seat as her dad secures their bicycles to the roof rack.

We’re here to assure you that, not only will we keep your possessions safe, but we’ll look after your personal safety too

How we’re helping our clients

You and your family’s personal safety, and the safe-keeping of your possessions during times of uncertainty are important to you - especially during the coronavirus isolation period.

With Momentum Car and Home Insurance, you can rest assured that your cover won’t change in times of uncertainty, allowing you to focus on the things that matter most – your loved ones.

  • Our clients may opt to receive their future Rewarder and Safety bonusses now. Clients who have this benefit may typically get two months, but even up to six months worth of insurance premiums. The option is available to clients between April and June 2020.
  • We’re offering an automatic 10% premium rebate to all clients for their vehicle insurance premiums that are due in May and June 2020.
  • All clients have a ‘premium and cover pause’ option. Upon reinstatement of the premium, following the pause, Momentum Car and Home Insurance will not deem the period as a break in cover which otherwise might impact your risk profile and future premiums.
  • An alternative ‘downscale of cover’ option is also available. We understand that clients may be under strain financially and find it difficult to afford an increase in premium once they change their cover back to comprehensive cover. In light of this, we have undertaken the following: if this change is done within the lockdown period, and reverting to the original cover happens within 10 working days after the lifting of the lockdown restriction, we will keep premiums the same as what they were before the change - provided that there is no material change in the risk.

How we’re supporting our service providers

  • We’ve suspended all volume-based discounts that we receive from motor body repairers for a period of three months.
  • An upfront invoice payment measure has been implemented to assist specific suppliers, whereby we will immediately make available 50% of the initial assessment costs upon proof that the vehicle is in their workshop and parts have been ordered.
  • We have also doubled our resources responsible for making service provider payments, and payments are made immediately versus the typical industry 30-day payment cycle.

Contact Momentum Insure

Roadside and emergency services

Available 24 hours a day, 7 days a week, 365 days a year.

Sales and client services

Business hours are Monday to Friday from 08:00 to 18:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.


Business hours are Monday to Friday from 08:00 to 17:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.

Insurance ethics and fraud report line

Available 24 hours a day, 7 days a week, 365 days a year.

What our
policyholders and
investors need to know

Momentum Metropolitan

Partnering with government during
the Coronavirus pandemic.


We’re here to assure you that you’ll
get the medical treatment you need.

Life Insurance

We’re here to assure you that your life
is covered.

Investments and Savings

We’re here to assure you that our
financial experts are taking care of
your investments.

Momentum Financial Advice

We’re here to assure you that your
financial goals and ambitions are never put on hold.

Momentum Corporate

We’re here to assure you that when
times change, your cover won’t.

Momentum Multiply

We’re here to assure you that your
rewards will keep coming – no matter what.

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