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A young man and woman, who has a laptop on her lap, talking positively on how they plan to regain their momentum in 2020.

Keeping our momentum during lockdown

We’re as ready as we could be
Jeanette Marais, deputy CEO of Momentum Metropolitan Holdings Ltd. would like to reassure all our clients that Momentum is as ready as it could be to continue being of service to you during lockdown.

We’ve implemented a business continuity plan (BCP)
Our business is in the essential services category which means we can keep our physical premises open. The implementation of our BCP means that from 27 March 2020 all staff have been equipped with the technology they need - enabling them to work remotely from home to help flatten the curve.

We’ve planned for minimal disruption
To ensure that our business continues to run smoothly, we will always be here to provide you with the peace of mind you deserve.
We ask for your understanding and patience in the event that our service levels aren’t maintained.

Let’s make history
in 2020

We’re starting a new chapter in our journey. One that’s still unwritten. This year we not only did things differently – we did different things.
As a nation, we’ve dug deeper. Pushed harder. Grown stronger.

So we’re starting a movement we call 2020 2.0. To those who say let’s make 2020 history, we say: Let’s make history in 2020.

We’re here to help you write this new chapter on your journey. Our pledge is to be here for you as you build your new momentum - and our way of thanking you for being unstoppable.

Where will your new momentum take you in #2020TwoPoint0?

A South African mom and dad sit happily cheering on a couch with their young daughter, while their son stands holding a blue toy bus.

Our self-service technologies are here to assist you so you can:

  • See your personalised dashboard with an overview of all your Momentum products.
  • Update your personal details online without having to speak to a call centre agent.
  • Track your medical aid claims.
  • View your investments and the funds they're invested in.
  • View your medical savings, HealthSaver and HealthReturns balances, Momentum Medical Scheme certificate and membership number.
  • View your Momentum Short-term Insurance policy schedule and premium, update your details or log a claim.

Hello Doctor’s tele-triage hotline service is free to all South Africans

Hello Doctor]s tele-triage hotline service is available to all South Africans - free of charge.

Simply use the risk assessment tool and the outcome of the assessment triggers a callback request for high-risk individuals. A certified medical doctor will respond and advise what you should do next.

If you’re a member of Momentum Medical Scheme, you can still access Hello Doctor on the Momentum App.

Man wearing a grey t-shirt using his cell phone to access the Hello Doctor’s service during lockdown to get advice from a doctor regarding his symptoms.

COVID-19 mobile testing station

We’ve partnered with Gift of the Givers and we have turned the parking deck at our Parc Du Cap office in Cape Town into a COVID-19 testing facility. If you have a positive HealthSaver balance, you can use the funds to pay for the test.

Address: 7 Parc du Cap, Mispel Road, Bellville 7535

What our
policyholders and
investors need to know

Momentum Metropolitan

Partnering with government during the Coronavirus pandemic.


We’re here to assure you that you’ll get the medical treatment you need.

Life Insurance

We’re here to assure you that your life is covered.

Momentum Short-term

We’re here to assure you that we not only cover your possessions, but your personal safety too.

Investments and Savings

We’re here to assure you that our financial experts are taking care of your investments.

Momentum Financial Advice

We’re here to assure you that your financial goals and ambitions are never put on hold.

Momentum Corporate

We’re here to assure you that when times change, your cover won’t.

Momentum Multiply

We’re here to assure you that your rewards will keep coming - no matter what.

Latest news and
press releases

Momentum Corporate

How to show up for your employees during these challenging times

14 April

Momentum Corporate

Remain calm: Your retirement savings and COVID-19

14 April 2020

Momentum Short-term Insurance

Financial support for all our clients and service providers

15 April 2020

Momentum Corporate

COVID-19 and your clients retirement savings

30 April 2020

Momentum Corporate

Multiply the value your clients receive from their employee benefits

April 2020

Momentum Corporate

Coronavirus and the employee: Benefits covered

April 2020

Momentum Metropolitan

United against COVID-19

20 April 2020

Momentum Metropolitan

Gift of the Givers COVID-19 testing partnership

2 April 2020

Join the conversation

We’re here for you as you re-define your journey to success. Don’t miss how celebrated South Africans are making a success of life under lockdown on #MomentumShift with Elana Afrika-Bredenkamp on Instagram (@MomentumZA). Follow us on social media to stay #CoveredAndProtected.

Speak to a financial adviser

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