
Keeping our momentum during lockdown
We’re as ready as we could be
Jeanette Marais, deputy CEO of Momentum Metropolitan Holdings Ltd. would like to reassure all our clients that Momentum is as ready as it could be to continue being of service to you during lockdown.
We’ve implemented a business continuity plan (BCP)
Our business is in the essential services category which means we can keep our physical premises open. The implementation of our BCP means that from 27 March 2020 all staff have been equipped with the technology they need - enabling them to work remotely from home to help flatten the curve.
We’ve planned for minimal disruption
To ensure that our business continues to run smoothly, we will always be here to provide you with the peace of mind you deserve.
We ask for your understanding and patience in the event that our service levels aren’t maintained.
Let’s make history
in 2020
We’re starting a new chapter in our journey. One that’s still unwritten. This year we not only did things differently – we did different things.
As a nation, we’ve dug deeper. Pushed harder. Grown stronger.
So we’re starting a movement we call 2020 2.0. To those who say let’s make 2020 history, we say: Let’s make history in 2020.
We’re here to help you write this new chapter on your journey. Our pledge is to be here for you as you build your new momentum - and our way of thanking you for being unstoppable.
Where will your new momentum take you in #2020TwoPoint0?


FREE WEBINAR
You were brave enough to start your own business. Don't let these uncertain times stop your business from thriving. Get advice from successful small business owners who have overcome their own set of unique challenges. Listen in, engage and give your business the momentum it needs to reset for #2020TwoPoint0
Catch highlights from our previous masterclasses

PART 2 | DURATION: 2 MIN 55 SEC
Legend Manqele: Communication is essential in "our new work environment"

PART 1 | DURATION: 1 MIN. 48 SEC.
Theo Baloyi: Empowering women and graduates in business

PART 2 | DURATION: 2 MIN. 13 SEC.
Theo Baloyi: Re-framing disruption into opportunity

PART 1 | DURATION: 46 SEC.
Legend Manqele: Stepping in to help and to lead to meet our goals

PART 2 | DURATION: 2 MIN 55 SEC
Legend Manqele: Communication is essential in "our new work environment"

PART 1 | DURATION: 1 MIN. 48 SEC.
Theo Baloyi: Empowering women and graduates in business

PART 2 | DURATION: 2 MIN. 13 SEC.
Theo Baloyi: Re-framing disruption into opportunity
Our self-service technologies are here to assist you so you can:
- See your personalised dashboard with an overview of all your Momentum products.
- Update your personal details online without having to speak to a call centre agent.
- Track your medical aid claims.
- View your investments and the funds they're invested in.
- View your medical savings, HealthSaver and HealthReturns balances, Momentum Medical Scheme certificate and membership number.
- View your Momentum Short-term Insurance policy schedule and premium, update your details or log a claim.
Hello Doctor’s tele-triage hotline service is free to all South Africans
Hello Doctor]s tele-triage hotline service is available to all South Africans - free of charge.
Simply use the risk assessment tool and the outcome of the assessment triggers a callback request for high-risk individuals. A certified medical doctor will respond and advise what you should do next.
If you’re a member of Momentum Medical Scheme, you can still access Hello Doctor on the Momentum App.

COVID-19 mobile testing station
We’ve partnered with Gift of the Givers and we have turned the parking deck at our Parc Du Cap office in Cape Town into a COVID-19 testing facility. If you have a positive HealthSaver balance, you can use the funds to pay for the test.
Address: 7 Parc du Cap, Mispel Road, Bellville 7535
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We’re here for you as you re-define your journey to success. Don’t miss how celebrated South Africans are making a success of life under lockdown on #MomentumShift with Elana Afrika-Bredenkamp on Instagram (@MomentumZA). Follow us on social media to stay #CoveredAndProtected.