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Lady with shoulder-length brown hair, wearing a denim jacket with backpack activating the Safety Alert feature on her cell phone.

Safety Alert helps keep you safe

Momentum Car and Home Insurance cares about your personal safety; that’s why we’ve introduced Safety Alert. A panic feature that allows you to call for help when your own personal safety, or someone else’s safety is threatened.

  • Interactive map with real-time updates.
  • Over 1 500 armed responders waiting for your call.
  • Easy activation.

Image of the Safety Alert icon. A yellow circle with the Momentum m placed in a white badge in the centre of the circle.

Access Safety Alert at the touch of a button

To initiate, simply press the Safety Alert button for 2 seconds. A control centre agent will answer your call and send help your way.

Cell phone showing a map with pinned location where panic button was activated with a Safety Alert icon moving on the map to let the person know help is coming.

Help is on the way

Interactive map to track the responding vehicle’s movement.
We’ll send the security company’s details to your mobile device.
Let you know the responding vehicle’s details e.g. registration number.
Confirm the responding vehicle’s estimated time of arrival.
Our communication with you doesn’t stop until your alert has been resolved.

Cell phone showing a map. The red pin on the map indicates where the person in distress is situated.

Over 1 500 armed responders waiting for your call

Safety Alert has a network of over 1 500 armed responders registered in South Africa for immediate assistance at the touch of a button.

The Safety Alert feature is available to all existing Momentum Car and Home Insurance policyholders, as well as any new clients who take cover with us, at no additional cost, until 31 August 2020.

Cell phone screen opened on the Momentum App showing details of the Car and Home Insurance premium and the new feature, Safety Alert.

Activating Safety Alert is easy

Ensure you are a Momentum Car and Home Insurance policyholder.
Download the Momentum App from the Apple App store or Google Play Store.
Confirm your personal details like your name and telephone number to complete your set up.

Contact Car and Home Insurance

Roadside and emergency services

Available 24 hours a day, 7 days a week, 365 days a year.

Sales, client service and claims

Business hours are Monday to Friday from 08:00 to 18:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.

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