Submitting your claim
The Health contact centre is responsible for all Momentum Health related claims, authorisation and general enquiries.
Our business hours are 07:30 to 17:00 on weekdays (excluding public holidays) and 08:00 to 12:00 on Saturdays.
- Principal members can access emergency numbers, member details, claims statements and more via their cell phone or our mobi app. Download our mobi app on Apple or Google Play Store, or visit our mobisite at momentumhealth.mobi.
Login using your Momentum website login details.
- Client service and authorisations: 0860 441 111
- International number: +27 31 573 4008 or +27 31 573 4000
- Claims submission: email@example.com
- Postal address: PO Box 2338, Durban, 4000
The Momentum Short-term insurance contact centre is responsible for Short-term claims and general enquiries.
Our business hours are 08:00 to 18:00 on weekdays and 08:00 to 13:00 on Saturdays. We are closed on public holidays. Our roadside and home emergency service, Momentum Assist, is open 24 hours a day.