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Momentum Health puts healthcare clients’ needs first in 2017

Momentum Health puts healthcare clients’ needs first in 2017 “Offering members continued peace of mind in 2017 amidst a challenging industry-landscape, remains Momentum Health’s core focus,” says Damian McHugh, Head of Health Marketing at Momentum Group.

Tougher times call for stronger scheme financials

The financial wellness (or lack thereof) of South Africans is of increasing concern, compounded by the volatile economic climate of the country. A worrying statistic is that one in four South Africans is unemployed, and less than two out of every ten people in the country have medical aid. Coupled with quickly rising medical costs, this creates a formidable challenge to face in the near future.

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Momentum Health scoring high on member satisfaction

The South African Customer Satisfaction index (SAcsi) recently afforded Momentum Health a higher than industry score of 75.6, denoting its members’ overall satisfaction with Momentum Health and its ability to meet its members’ expectations.

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Momentum Health value proposition even more powerful in 2016

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Client-centred focus behind Scheme’s top performance

Head of Momentum Health Marketing, Karin Claassen, says the scheme’s client centric approach largely contributed to South African consumers placing it second in the Sunday Times TopBrands survey.

Promoting wellness and awareness around healthy living has underpinned the brand philosophy of the medical scheme, which ranks amongst the biggest open medical schemes in South Africa.

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Well planned strategy secures strong wins in the financial wellness of healthcare funding

A decade ago, market commentators were less likely to mention Momentum Health as one of the industry leaders in healthcare. However, in contrast to many of the then prominent schemes that subsequently disappeared, Momentum Health outperformed all expectations by more than doubling in size and currently boasting the most enviable risk profile amongst the top ten biggest open schemes in SA.

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Provider choice: sacrifice or saving?

Medical aid members today can choose to pay a lower contribution, in return for choosing to use specific doctors, hospitals or pharmacies in non-emergency situations. While this benefit design was initially perceived by some as a benefit sacrifice, being able to save over 35% on their contributions have led to many members migrating to the flexibility of such options, where they can shape their cover to suit their pocket, as well as healthcare needs.

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Focus on client needs at the core of Momentum Health in 2015

Announcing an average annual contribution increase of 7.9% for 2015, Momentum Health cited stability in terms of its product, financials and service offering against the background of a volatile industry as the main factors contributing to the Scheme’s favourable outlook. The Scheme also noted that it was one of very few that managed to grow its membership without seeing a decline in its average member age.

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Strong year boosts Momentum Health’s rise through the ranks

The past financial year has seen Momentum Health strongly outperform its industry. Not only has the Scheme continued to grow by just over 7%, but it has attracted a favourable membership profile and increased uptake in supporting products. These successes were achieved against an industry background where half of the open scheme market closed down or consolidated over the past decade, a trend expected to persist for several more years.

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Momentum Health announces low contribution increase on the back of a positive performance

Having announced a contribution increase well below that of its major competitors, Momentum Health has not only grown faster than the industry average over the past years, but it also retains the enviable position of boasting the lowest average member age out of the top ten open medical schemes in South Africa.

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