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Wellness Care Centre

Your complete resource centre for disability claims.

We care about the wellbeing of all people, especially prospective and existing clients. This motivates us to do the right thing for all our stakeholders.

The Wellness Care Centre provides you with all the information you will need to submit a disability claim.

Your Financial Wellness is important to us; and we believe that claiming for disability should be a simple and clear process that you can easily manage.

In order to provide you with the resources that you need to submit a claim, we would like to provide you with relevant information such as a comprehensive handbook of our disability claims process, answers to Frequently Asked Questions (FAQs), and the claim forms.

Once you have read the handbook and FAQs, you can complete the relevant claim forms and send to us by email, post or fax.

Disability handbook Open
  • A complete guide that explains everything you need to know about disability claims and our processes.
Frequently Asked Questions (FAQ's) Open
Claim forms Open
  • Find electronic copies of our claim forms here. When you have all the required information, download and complete the forms to start your claim application. Refer to the disability handbook and FAQ document for more information.

Claim forms

Details of our capabilities and service innovation Open


For further assistance, you may email us at or call our Wellness Care Centre on 0860 000 021.

If your query cannot be resolved by our skilled client care team, they will escalate it to a relevant team member for resolution. Should you however not receive feedback to your satisfaction and should you wish to escalate a query or complaint to a manager, please click here. We are committed to resolving queries and complaints quickly and fairly.